Raeder Landree, Inc.
Finders of Keepers
The Senior Systems Analyst is primarily responsible to act as a liaison between the Information Technology (IT) group and business partners for system requirements and solution development. This position represents the business perspective of a system development project. The Senior Systems Analyst will work with the Business Unit to: define business requirements, develop business processes, validate business processes against the system, organize and execute user testing and participate in end user training. The Systems Analyst will become the “subject matter expert”, both from a business perspective and a system functionality perspective, for his/her defined area of the system(s). The Systems Analyst will own the functional requirements and sign off that the initial business requirements are being delivered with the end solution. Essential Functions 1 Business Process development 1a. Definition of business problem and determine functional options for solutions 1ai. Recommend business solutions and drive solutions to completion 1aii. Work with business sponsor to create realistic business use cases that determine the process that a user will execute when using the new and/or enhanced system 1aiii. Create business process test cases to test the new and/or enhanced system 2 Functional Specification development 2a. Review existing business process identify gaps/shortfalls and make recommendations for improvement 2b. Work with business sponsor to determine business requirements for new and/or enhanced system requests 2c. Create and own functional specifications for new and/or enhanced system development 2d. Hold functional specification review sessions with cross-functional team members (Business sponsors, IT, other Business Analysts, operations, and training group) for review of requirements 2e. Require sign off of functional specification(s) from all cross functional project team members 3. Scope change control 3a. Lead all phases of a project from inception through completion 3b. Fill the role of project manager on large projects 3c. Monitor all issues associated with their area of responsibility 3d. Work with business sponsors, other IT function areas and IT management to prioritize issues 3e. Work with PMO to determine resources and timing 4. Quality Assurance Testing 4a. Develop and execute system test plans to ensure code meets Functional Specifications 4b. Document test results 4c. User Acceptance Testing 4ci. Coordinate and execute user acceptance testing sessions 5. Training – assist training department and conduct application training when required 5a. Lead Training Sessions 5b. Conduct/Assist in the development of the training material for the end user group 5c. Conduct/Assist with hands on training sessions for end user group 6. Project Support 6a. Responsible for creation and maintenance of accurate project status information that is communicated to the business sponsor(s) on regular scheduled intervals 6b. Participate in annual budgeting and day to day project management process to set scope, sizing and resourcing needs for upcoming projects 7. Primary contact for production issues escalation 7a. Determine actual issue 7b. Gather important data necessary for troubleshooting 7c. Work with Business sponsor, Vice Presidents, and IT management to determine priority and resourcing 7d. Work with IT and Business Sponsor team members to resolve issue Scope of responsibility This position is responsible for the functions described in this document for small to medium size stand-alone projects or integrated projects. Competencies/Skills: Experience with ERP systems and business processes Good problem solving and analytical skills Exceptional interpersonal/team building skills including the ability to communicate with all levels of the organization and participate on multi-functional teams Ability to work at a detailed level while maintaining an overall project perspective Detail oriented Effective written and verbal communication skills Good organizational and time management skills Good interpersonal skills A strong self-starter Capable of learning and working with developers on newer technologies such as web development Ability to development project plans, visio and/or flow diagrams, and mockups Ability to function as an analyst, project manager, quality assurance tester, and master communicator who brings people together and is comfortable driving meetings Versatile with new technologies and ability to lead web-related initiatives, both internal and customer-facing. Experience with Agile-like SDLC and using story-building tools such as Team Foundation Server, creating of user-stories and the “right-level” of documentation to fit the need of a project. Education/Certification: 4-year college degree Experience: 8+ years Business/Systems Analyst work experience required Prior people management experience preferred PMP Certification preferred Compensation & Benefits: · Attractive compensation and benefits package including medical, dental, vision, 401k and more, effective immediately upon hire · Generous paid time off (PTO) and 10 observed holidays
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